Training

Explore different perspectives on leadership and reflect on your own leadership style and approach. Topics include leadership styles, adaptive leadership, team leadership, and leadership ethics. This is a great kick-off for a leadership development series.

• Examine and evaluate different leadership perspectives

• Assess individual leadership styles and approaches

• Compose leadership principles and best practices for their own organizations

• Explore ethical frameworks for leaders

Length: 6 Hours

Audience: 12-30 experienced and aspiring leaders

Learn how to approach complex challenges by generating breakthrough ideas that add value and drive success. Understand how to engage the creative potential of diverse teams to generate great ideas, improve communication, and reduce conflict.

• Develop a creative problem-solving mindset to solve complex problems

• Identify the real problem, then generate hundreds of ideas to solve it

• Answer the question, “How do I sell my ideas?”

Length: 6 Hours

Audience: 12-30 Senior leaders, mid-level leaders, and aspiring leaders (also appropriate for in-tact teams)

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This course is run in partnership with Creative Focus www.creativefocus.net 

Having the power to influence others is key to “getting stuff done” in organizations and teams. Learn to recognize and tap into your sources of power and develop your ability to have positive, meaningful influence with others.

• Assess your ability to influence others

• Differentiate personal power bases and judge the benefits and risks of each one

• Summarize and use a process of influence

• Carry out “managing-up” best practices to influence those in leadership

Length: 6 Hours

Audience: 8-32 participants of all levels, from senior leaders to front-line employees

(Prerequisite: How Are You Creative?)

Become an innovative leader by applying creative problem-solving to your real-world adaptive challenge (or wicked problem). You will leave this class with data and an outline of how you can lead innovative change in your own organization. 

• Deconstruct complexity and the nature of wicked problems

• Identify and prioritize significant challenges that can improve your workplace

• Create innovative solutions by transforming the way you do business

• Create the conditions for buy-in by stakeholders

Length: 6 Hours

Class size: 12 to 30 participants

Audience: 12-30 Senior leaders, mid-level leaders, and aspiring leaders (also appropriate for in-tact teams)

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This course is run in partnership with Creative Focus www.creativefocus.net 

Assess your current conflict behavior and develop skills for handling conflict in ways that strengthen professional relationships, increase morale, and improve job performance.

• Differentiate constructive and destructive paths of conflict

• Reflect on behaviors that prevent or resolve conflict productively

• Assess current skills in managing conflict using a powerful online tool, the Conflict Dynamics Profile©

• Identify hot buttons that trigger conflict situations

Length: 6 Hours 

Class size: 12 to 30 participants

Audience: All levels, from senior leaders to front-line employees

Government employees serve because they want to make a difference. However, bureaucratic processes, habits (we’ve always done it this way), and constant change can make it difficult to serve constituents and achieve goals. This course helps government employees translate mission and vision into action.

• Understand how service applies in public service environments and how ideas like customers and competition translate to government work.

• Improve outcomes for constituents using four key behaviors: respectful, accessible, knowledgeable, and responsible

• Practice service recovery and dealing with difficult people using active listening and relationship-building

Length: 6 Hours

Class size: 12-30 participants

Audience: Managers, supervisors, and front-line employees (best for in-tact teams)